Nitin 360

Patient Surveys in a Physical Therapy Private Practice

Posted on 27. Mar, 2009 by admin.

Patient satisfaction is critical in today’s competitive environment. Physical therapy patient surveys are a great tool for measuring patient satisfaction. The data collected through physical therapy patient surveys is used both for setting service standards and as a marketing tool. Studies show that only 5% of dissatisfied customers file a complaint; and the remaining 95% [...]

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